# Refund Policy

## 1. Refunds

### 1.1 Refund Processing
Once we receive and inspect your return, we will notify you of the status of your refund. If approved, your refund will be processed within 5-7 business days.

### 1.2 Refund Method
Refunds will be issued to the original payment method used for the purchase. For credit card payments, it may take an additional 2-10 business days for the refund to appear on your statement.

### 1.3 Partial Refunds
We may issue partial refunds for:
– Items returned past the return window
– Items showing signs of use or wear
– Items missing parts, accessories, or original packaging
– Items purchased during special promotions or sales

## 3. Non-Returnable Items

The following items cannot be returned:
– Digital products
– Customized or personalized items
– Intimate apparel
– Gift cards
– Items marked as final sale
– Perishable goods

## 6. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:

Email: [contact@rockype.com](mailto:contact@rockype.com)
Address: [Your Business Address] Phone: [Your Business Phone Number]